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IP Intercom

IP Intercom

IP Intercom

Designed with scalability, function and security in mind, the Jacques IP audio communication system can adapt to almost any sized application where audio intercom and/or public address is required. Experts within the security intercom and communications market, Jacques’ audio communication system will withstand the harshest environments while providing quality audio communication.

Functioning on true IP technology, Jacques audio communication system fully integrates to numerous third party systems including CCTV, building & security management, digital telephony and access control systems. See how our IP audio intercom system, together with our integration capabilities, can provide a robust, high traffic communications system suitable for your industry application.

Operating via an IP network allows for complete flexibility of system use, including dynamic grouping of PA zones, with no limit on the number of groups or the number of zones within a group. This allows users the ability to design site-specific PA systems ensuring total audio coverage across all buildings, areas and/or precincts.

Jacques IP Audio Video Intercom & BOSCH PIR motion detector Alarm system

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Security

An essential component of managing secure facilities is round-the-clock, real-time communication and surveillance. The highly dependable integrated communication and monitoring system that the Jacques integrated IP communication system, which is intended for use in prisons and jails, offers facilities management gives employees, inmates, and visitors security through communication. The communication solution guarantees a safe, secure, and cooperative prison environment by being highly flexible, customizable, dependable, and integrated with many top security, building management, and CCTV systems.

System features

True IP communication

Full IP communication from server to endpoint devices. The system operates on an IEEE 802TCP/IP network, with all devices supporting IEEE PoE allowing for power, data, and voice communications to be transmitted via a single CAT5/6 cable.

Supported integration

Integration via High Level Interface to many leading CCTV, access control, and security and building management systems ensures a complete security solution.

Unparalleled reliability

Redundant and distributed server frameworks that limit single points of failure, ensuring system robustness and site-wide reliability.

Investment longevity

Continuous expandability ensures longevity. Digital communication operates over new or existing Ethernet networks allowing for additional intercom or public address endpoints to be added easily. System configuration options are virtually endless to achieve the functionality required.

Flexible architecture

From small to large systems. An unlimited number of intercoms, help point or public address endpoints to be connected, integrated and managed. Call hierarchy and system topology ensures complete control over system design.

Simple installation

Our IP intercom & public address devices connect directly to any port on a standard Ethernet network. Our IP devices support Power over Ethernet (PoE) ensuring power can also be supplied via the network. This allows for a simple plug & play installation.

Environmental specific features

Intercom terminals are robust, water protected, and vandal resistant. Built to withstand harsh prison environments and continuous, high volume usage. They perform continuous tamper detection, integrity, and diagnostic testing. To further enhance reliability of the call button, prison intercom terminals can be equipped with self-testing buttons whereby the system automatically tests terminal buttons, guaranteeing their reliability

Core system features

Central and control monitoring

Specialised call handling to and from multiple control rooms via hierarchical and/or peer to peer predefined call routing structures.

Diagnostics and reporting

Systemwide, continuous device diagnostics and reporting including call button testing, acoustic performance, tamper detection, and data communication reliability.

Audio recording

Redundant integrated call audio recording at a central location. Unlimited number of channels available for audio recording.

Full duplex

Full duplex audio communication with advanced audio capabilities ensuring a clear, two-way communication.

High level interface (HLI)

Because of Jacques’s numerous HLI to top-tier third-party systems, our systems can be integrated with a wide range of building management, CCTV, access control, and security systems. Complete intercom master functionality, such as receiving endpoint status changes, is made possible for client applications through integration.

Features

  • Intercom functions Make/receive calls, terminate, forward, call hold, music streaming control
  • PA functions Select PA zones for broadcast, group calling, push-to-talk for intercom and PA system
  • Relays & Events Trigger alarms, events, activate CCTV, door/gate relay
  • Diagnostics and Reporting Event logging, monitor endpoint status (online/offline/alarm)
  • Graphical maps Display Jacques intercoms on maps, display of intercom based on status, control of intercoms
  • Alarm management Automatic intercom control
  • Recording Records third party CCTV in conjunction with intercom audio

 

Logging and reporting

The software module known as Intercom Report Server (IRS) plays a crucial role in the precise and thorough recording and reporting of real-time system operations, such as device status, network management through traffic monitoring, and system operation. Through its web interface, the IRS allows users to monitor the system in real time with a dynamic view of live events. Automated or scheduled report generation and document creation also simplify the dissemination of information.

Report detail can be configured by four defined filters depending on reporting requirements:

Default Creates reports containing tag, status (online or offline), resets, number of answered/held/connected calls, failed calls, total ringing/calling/connected time and elapsed triggered alarm duration

Call Activity Creates reports containing tag, call timestamp, intercom descriptors, and call handling information

Faults Creates reports containing tag, fault timestamp, and fault description

System Diagnostic Functionality (SDF) Creates reports containing tag, acoustic test, status test, and button test information

Prisoner welfare systems

Jacques Technologies is committed to ensuring the safety and security of everyone residing in a correctional facility, including inmates, visitors, and prison administrators. Systems for prisoner welfare communications allow prisoners to safely communicate with each other or with visitors while guaranteeing that prisoners’ rights are upheld.

Contact visits system

The Jacques Contact Visit (CV) Systems make it possible to discreetly and covertly monitor prisoner communication while sharing a common space. Surveillance, recording, and/or listening in on private conversations may be necessary in prisoner common areas like the mess hall or in public and prisoner meeting rooms where interaction is permitted. Every table frequently has hidden monitoring devices that are used for “listening” purposes. The supervising authority uses the exclusive Contact Visits system Graphical User Interface (CV GUI) to manage the system and carry out a number of covert monitoring tasks, such as monitoring and listening.

Cell to cell communication

Through intercom terminals in their cells, inmates in solitary confinement can communicate with one another thanks to the Jacques Cell to Cell communication system. The primary goal of this communication system is to protect the personal safety of maximum-security inmates who are primarily housed in their cells. Secure facilities and governments that respect inmates’ human rights prioritize providing a means for inmates to interact in a regulated, supervised, and safe environment.

The Cell to Cell communication system is controlled by the PC Master Graphical User Interface (GUI), which enables prison administrators to choose two prisoners at random to call one another. Any two prisoners can be connected in a call, which can be manually connected or scheduled. The Jacques Announcement Scheduling (JAS) interface is used to configure scheduled calls for both planned and future calling.

A Start Announcement can be used to inform prisoners that the call is about to connect. After that, the administrator’s designated duration time for the call will begin to countdown. By using the Cancel Call button on their intercom, either prisoner can end the call at any moment. An End Announcement informing the prisoners that the call has disconnected will play at the conclusion of the call.

Like with any Jacques system, the administrators have the ability to keep an eye on, pry into, record, and announce calls.

School

Jacques provides primary, secondary, or multi-campus schools of all sizes with options for an integrated IP intercom, public address system, and school bell system. Jacques systems include audio monitoring capabilities for optimal security, fully integrated third-party system integration, and user-friendly communication devices. With the recent tragedies and threats at schools, security is a top priority. With Jacques comprehensive integrated IP audio and video intercom, public address & bell system, remove stress from students, teachers, and loved ones and create a positive learning environment.

The Jacques IP communication system is easily customizable to each school’s unique requirements. The school administration can broadcast live or pre-recorded announcements, music, school bell scheduling, warning alarms or tones, and more over the PA system. Bells and PA announcements can also be broadcast to one, several, or all PA zones, which allows for the specific broadcasting of each announcement to one or more buildings, classrooms, or outdoor sports areas. Installing a number of intercom terminals and access intercom terminals in the classroom at strategic administration areas can help to make the school more safe.

JAS software

Our calendar view, mobile-friendly interface allows school administrative staff to broadcast announcements at their convenience with flexible scheduling and audio upload options.

Jacques Announcement Scheduler (JAS) software allows schools to:

  • Facilitate pre-recorded announcements, bells, tones & warning alarms across the school or campus
  • Allows for the uploading of any audio files for broadcast including songs, tones, bells
  • Flexible audio, featuring text to speech & record audio from your mobile device
  • Build timetables of announcements, bells & tones for broadcast at allocated times to select or all PA zones
  • Apply schedules to days, weeks or months based on a site’s broadcast requirements
  • Management of the scheduler via a user-friendly calendar view
  • Edit schedules on-the-fly via mobile device
  • Trigger customisable warning, alert or evacuation tones quickly via mobile device

SYSTEM FEATURES

3rd party integration

Integration of video and/or audio intercom communication with CCTV heightens security for staff and students on campus at all times. Should an incident occur, video and audio recording facilitated by the system can provide critical information to authorities. Integration to access control systems ensures buildings are accessed only by those allowed

Convenient communication

The system offers direct voice and/or video communication with campus security for help and assistance from various help points and intercom stations located throughout a campus. Simplified one button calling ensures help and assistance is always close by

Relay modules

Configurable relay modules exist on intercom terminals to activate external equipment – control doors, boom gates, lights or signal CCTV camera presets. Alternatively create an evacuation panel with push buttons configured to play any tones or alarms you want

True IP digital technology

Jacques systems are based on Ethernet network standards and TCP/IP protocols, which use commercially available network equipment and infrastructure

Integrated PA

The PA system offers PA zoning, meaning a school can create a PA zone for each classroom, social area, office and sports area. Reception administration can then easily broadcast live or pre-recorded announcements or tones to one, multiple or all PA zones

Flexible system architecture

Scale the system to suit your school now and into the future. Create small, large or multi-site communication systems. Our system allows for virtually an unlimited number of intercom, help point or public address endpoints to be connected, integrated and managed

Threshold alarm monitoring

When the noise level in a classroom reaches above a predefined point, a notification will be triggered on the PC master station, alerting school administration. This allows the principal and teachers to develop a behaviour management plan and identify corrective measures

Qbuttons

Qbuttons are fast buttons that can be used to broadcast an alert, chime, or recorded message.

  • Designed for mobile use
  •  Trigger announcements and tones on-the-fly
  • Customisable style (text, size, colour, and icon)
  • Broadcast to select, many or all PA zones

Vivi Integration

A new level for emergency messaging in schools with seamless Vivi screen graphics and audio alerts for emergency situations.

Vivi provides digital signage and wireless screen mirroring solutions for educational settings. Through integration, when an emergency button or JAS Qbutton is triggered, the Jacques school system can initiate Vivi emergency screen graphics.

Customised graphical user interface

The Jacques GUI can be completely customised to suit your school:

  • Upload multiple school maps, including submaps
  • Load audio files, bell tones or announcement files for broadcast across the PA system
  • Use your school branding and logo