Security
An essential component of managing secure facilities is round-the-clock, real-time communication and surveillance. The highly dependable integrated communication and monitoring system that the Jacques integrated IP communication system, which is intended for use in prisons and jails, offers facilities management gives employees, inmates, and visitors security through communication. The communication solution guarantees a safe, secure, and cooperative prison environment by being highly flexible, customizable, dependable, and integrated with many top security, building management, and CCTV systems.
System features
True IP communication
Full IP communication from server to endpoint devices. The system operates on an IEEE 802TCP/IP network, with all devices supporting IEEE PoE allowing for power, data, and voice communications to be transmitted via a single CAT5/6 cable.
Supported integration
Integration via High Level Interface to many leading CCTV, access control, and security and building management systems ensures a complete security solution.
Unparalleled reliability
Redundant and distributed server frameworks that limit single points of failure, ensuring system robustness and site-wide reliability.
Investment longevity
Continuous expandability ensures longevity. Digital communication operates over new or existing Ethernet networks allowing for additional intercom or public address endpoints to be added easily. System configuration options are virtually endless to achieve the functionality required.
Flexible architecture
From small to large systems. An unlimited number of intercoms, help point or public address endpoints to be connected, integrated and managed. Call hierarchy and system topology ensures complete control over system design.
Simple installation
Our IP intercom & public address devices connect directly to any port on a standard Ethernet network. Our IP devices support Power over Ethernet (PoE) ensuring power can also be supplied via the network. This allows for a simple plug & play installation.
Environmental specific features
Intercom terminals are robust, water protected, and vandal resistant. Built to withstand harsh prison environments and continuous, high volume usage. They perform continuous tamper detection, integrity, and diagnostic testing. To further enhance reliability of the call button, prison intercom terminals can be equipped with self-testing buttons whereby the system automatically tests terminal buttons, guaranteeing their reliability
Core system features
Central and control monitoring
Specialised call handling to and from multiple control rooms via hierarchical and/or peer to peer predefined call routing structures.
Diagnostics and reporting
Systemwide, continuous device diagnostics and reporting including call button testing, acoustic performance, tamper detection, and data communication reliability.
Audio recording
Redundant integrated call audio recording at a central location. Unlimited number of channels available for audio recording.
Full duplex
Full duplex audio communication with advanced audio capabilities ensuring a clear, two-way communication.
High level interface (HLI)
Because of Jacques’s numerous HLI to top-tier third-party systems, our systems can be integrated with a wide range of building management, CCTV, access control, and security systems. Complete intercom master functionality, such as receiving endpoint status changes, is made possible for client applications through integration.
Features
- Intercom functions Make/receive calls, terminate, forward, call hold, music streaming control
- PA functions Select PA zones for broadcast, group calling, push-to-talk for intercom and PA system
- Relays & Events Trigger alarms, events, activate CCTV, door/gate relay
- Diagnostics and Reporting Event logging, monitor endpoint status (online/offline/alarm)
- Graphical maps Display Jacques intercoms on maps, display of intercom based on status, control of intercoms
- Alarm management Automatic intercom control
- Recording Records third party CCTV in conjunction with intercom audio
Logging and reporting
The software module known as Intercom Report Server (IRS) plays a crucial role in the precise and thorough recording and reporting of real-time system operations, such as device status, network management through traffic monitoring, and system operation. Through its web interface, the IRS allows users to monitor the system in real time with a dynamic view of live events. Automated or scheduled report generation and document creation also simplify the dissemination of information.
Report detail can be configured by four defined filters depending on reporting requirements:
Default Creates reports containing tag, status (online or offline), resets, number of answered/held/connected calls, failed calls, total ringing/calling/connected time and elapsed triggered alarm duration
Call Activity Creates reports containing tag, call timestamp, intercom descriptors, and call handling information
Faults Creates reports containing tag, fault timestamp, and fault description
System Diagnostic Functionality (SDF) Creates reports containing tag, acoustic test, status test, and button test information
Prisoner welfare systems
Jacques Technologies is committed to ensuring the safety and security of everyone residing in a correctional facility, including inmates, visitors, and prison administrators. Systems for prisoner welfare communications allow prisoners to safely communicate with each other or with visitors while guaranteeing that prisoners’ rights are upheld.
Contact visits system
The Jacques Contact Visit (CV) Systems make it possible to discreetly and covertly monitor prisoner communication while sharing a common space. Surveillance, recording, and/or listening in on private conversations may be necessary in prisoner common areas like the mess hall or in public and prisoner meeting rooms where interaction is permitted. Every table frequently has hidden monitoring devices that are used for “listening” purposes. The supervising authority uses the exclusive Contact Visits system Graphical User Interface (CV GUI) to manage the system and carry out a number of covert monitoring tasks, such as monitoring and listening.
Cell to cell communication
Through intercom terminals in their cells, inmates in solitary confinement can communicate with one another thanks to the Jacques Cell to Cell communication system. The primary goal of this communication system is to protect the personal safety of maximum-security inmates who are primarily housed in their cells. Secure facilities and governments that respect inmates’ human rights prioritize providing a means for inmates to interact in a regulated, supervised, and safe environment.
The Cell to Cell communication system is controlled by the PC Master Graphical User Interface (GUI), which enables prison administrators to choose two prisoners at random to call one another. Any two prisoners can be connected in a call, which can be manually connected or scheduled. The Jacques Announcement Scheduling (JAS) interface is used to configure scheduled calls for both planned and future calling.
A Start Announcement can be used to inform prisoners that the call is about to connect. After that, the administrator’s designated duration time for the call will begin to countdown. By using the Cancel Call button on their intercom, either prisoner can end the call at any moment. An End Announcement informing the prisoners that the call has disconnected will play at the conclusion of the call.
Like with any Jacques system, the administrators have the ability to keep an eye on, pry into, record, and announce calls.