Why NurseCall?
Common challenges amongst Nurses:
1. Timely communication challenges hinder both patients and staff from promptly reaching the right personnel, resulting in frequent missed calls across various locations, and difficulties for patients and families in contacting staff members.
2. Communication gaps persist among healthcare teams, affecting efficiency.
3. Information and notes are scattered across different platforms, leading to frequent errors during note copying and data entry.
4. Nurses lack documented evidence of completing their duties.
5. Excessive focus on documentation and administrative tasks detracts from patient care.
IP Based Nurse Call System
Solution
NurseCare system is designed and structured in a way that highly optimizes work processing hospitals, greatly improves their overall communication and thus improves health-care services towards patients in a great manner.
Nurse Tab
The heart of the system is NurseTab, an IP based modular touch-screen room terminal, located in every patient room.
NurseTab enables the following nurse call features:
- Emergency call activation.
- Assistance requests.
- Confirmation of staff presence.
- ID-protected code blue calls.
- Night checks of patients.
- Nurse reminders setup.
- Displaying calls from other rooms.
- Room-specific speech connections to nurse stations or smartphone apps.
- Selecting call reasons for future analytics.
NurseCare ensures immediate nurse alerts regardless of their location, enabling swift responses to calls within seconds. It also notifies other caregivers when a call has been answered, addressing the hospital’s need for a feedback mechanism during emergencies. The system efficiently routes calls to the nearest healthcare specialist, ensuring rapid response, and notifies all staff once the call is resolved. This functionality effectively addresses hospital challenges by informing the most suitable medical specialist of the emergency’s nature and location promptly, minimizing response delays and avoiding redundant efforts.
Calls can be routed to various locations and devices through NurseCare:
- NurseTab room terminals in active patient rooms.
- Door lamps above patient rooms.
- Our smartphone application, iNurse.
- Interactive IP corridor display, InfoTab.
- NurseTab touch-screen terminal at the nurse station.
- Existing communication devices like pagers, DECT phones, and telephones.
- SMS messages or email notifications.
These services manage multiple events simultaneously, displaying them in priority order across devices. This capability effectively addresses the hospital’s challenge of managing and prioritizing call responses efficiently.
Digitalization of Health-Care Processes
The NurseCare IP system integrates comprehensive management and documentation of patient services directly in their rooms using the NurseTab room touch display. This device offers crucial features such as staff identification through RFID ID cards, smartphones, special tags, or PIN codes. This ensures the system always knows which nurse is attending the patient, records response times, tracks duration spent in the room, and logs healthcare services provided.
NurseTab presents a customized list of healthcare services documented in the hospital’s Information System (HIS). Upon entering a room, nurses find patients preselected on the device with their healthcare plans displayed. They can efficiently perform and document tasks directly from the patient’s room, ensuring accurate and immediate recording of healthcare services. This streamlined process eliminates documentation errors, information loss, and the need for extensive document searches.
Moreover, data updates seamlessly synchronize with the existing Hospital Information System, preventing duplicate entries and saving nurses significant time previously spent on manual documentation and data entry. This system enhances efficiency, accuracy, and reliability in healthcare documentation at the point of care.
Nurses using the NurseCare system can not only manage patient tasks and set reminders but also request patient transport and notify fellow staff members. For example, janitors can receive notifications about maintenance needs like fixing a toilet desk, while cleaning staff can be alerted to areas needing cleaning. They can then document their tasks directly on the NurseTab device using their unique IDs.
This versatility allows NurseCare to address hospitals’ challenges by seamlessly integrating into various hospital scenarios. It empowers different staff members to utilize the system effectively, enhancing healthcare delivery, improving patient outcomes, optimizing staff resources, and promoting staff well-being.