FAQs

Q: Are there minimum/maximum quantities when ordering some products?

Ans: There is currently no minimum order but there is a freight charge.

Q: Are there any freight charges on my order?

Ans: There will be a freight charge which will be calculated on the payment page.

Q: How do I know the stock levels of the products on sale?

Ans: There will no stock levels to display, but if product is out of stock, it will be indicated.

Q: I placed my order with an incorrect address. Can I update the correct address?

Ans: Please contact Customer Support Team immediately to advise them the correct address. If order is not processed, we can rectify the correct address for you. Should it be processed, please contact our friendly staff and discuss further.

Alternatively, if it is after work hours. Please email: [email protected] and we ill respond as soon as possible.

Q: Where can I track my order?

Ans: Self Service tracking of order is currently not available. To track your order, please contact us during our office hours and they will advise on the tracking details.

Q: How long is the warranty period?

Ans: There is warranty of 12 months for all our products that are sold online.